Hörakustikwelt

About Hörakustikwelt

Hörakustikwelt is a specialist shop for hearing aids, hearing protection and hearing advice at Gutenbrunner Straße 10 in Baden. The owner is master hearing aid acoustician Christina Niedziella, who has worked in the industry since 2005 and managed a specialist shop belonging to another company before founding her own.

What the shop offers

• Hearing aids in various price ranges, behind the ear or in the ear, rechargeable or battery-powered, including accessories
• Hearing protection: custom-made earplugs as well as classic foam earplugs
• Custom-made earphones for in-ear monitoring and TV hearing systems
• Advice on tinnitus and hearing protection

How getting a hearing aid works

1. Initial consultation with a hearing test, free of charge and without obligation
2. Fitting: the devices are adjusted and you can test them at home free of charge for 14 days, longer if needed
3. Fine-tuning after about one week, success measurement after about two weeks
4. Follow-up check around three months after purchase; after that the shop recommends a free check roughly every three months

According to the website, you are only invoiced once the hearing solution fits; otherwise the devices go back.

Health insurance and service

• Subsidy: this requires a prescription from an ENT specialist, which you bring to the appointment. Seeing a doctor is not required for the first consultation
• Direct billing: the shop submits the prescription and documents to the health insurance fund
• Repair, cleaning and maintenance of hearing aids, including instructions for care at home
• Home visits on request, for example for people with limited mobility

Outside opening hours, appointments are available by arrangement. In urgent cases such as a hearing aid that has stopped working, the shop can also be reached by e-mail or via social networks.

Automatically translated from German.

Compiled by our editorial team.